Vikki Slade's calls for action over unanswered HMRC phone calls

A DORSET MP has called for urgent action after it was revealed that HMRC failed to pick up 83 million taxpayers’ calls.

Vikki Slade, Liberal Democrat MP for Mid Dorset and North Poole, has called for urgent action to tackle HMRC’s customer service crisis, including a new “Retiree Red Phone” hotline to support pensioners.

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